Iarnrod Eireann have introduced some fantastic new initiatives to their services. An online seat reservations service is now available. Passengers can now reserve all First Class, First Plus and CityGold services. This includes routes Dublin/Cork, Dublin/Belfast, Dublin/Tralee/Limerick/Waterford/Galway.

Iarnrod Eireann hope to extend Online booking reservations to other routes and services in the future. This is currently being looked at and efforts are being made to bring all Iarnrod Eireann services on line as soon as possible.

As one of the main prerogatives of Iarnrod Eireann is ensuring that passengers receive the highest standards of service, a new awards scheme has been established. In order to promote high standards, Iarnrod Eireann have introduced the Extra Mile Project. This is an awards scheme for staff who are nominated for delivering outstanding customer service.

Iarnrod Eireann are inviting customers to become part of this initiative. Passengers can nominate staff that they believe have exceeded their expectations in delivering quality customer service. Nominations forms can be found from all stations or may be downloaded from the Iarnrod Eireann website. Visit the website to make cheaper online reservations and to be part of the Extra Mile Initiative at Iarnrod Eireann.

Iarnrod Eireann Website